Author name: rpeacock@iofficecorp.com

Get to know the ioffice portal for a more enhanced fm user experience

Have you ever been granted access to a new system or tool, only to realize that the training and support consists of you spending countless hours searching and experimenting on your own, with no real guidance or FAQ forum? This can be a frustrating experience, which often leads to more questions than answers.

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4 most common misconceptions about design & user experience

When shopping for enterprise-grade software and applications, it is easy to become solely focused on the functionality of each option, without considering the all-important user experience. What is this elusive creature, and how could it possibly be important when selecting business software? Here are some of the most common misconceptions about design and user experience,

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What is the difference between ux and design of your tool?

Not all facilities management tools are created equally. Some are packed with features and functions, but are hard to navigate or difficult to learn how to use. Other tools are easy and intuitive to operate, but lack key functionality that makes the software useful to the organization and to the facilities management team. How is

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5 tips on how to teach your facilities technicians to use technology

In your workplace, your facilities technicians work hard to ensure that everything runs smoothly. They use the technology that they’ve always used to make sure that room bookings, assets, inventory, and maintenance needs are all cared for all of the time. However, when you want to move to a new facilities management system, you may

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Facilities managers ask “what’s the difference between http & https?”

As you know, facilities managers must be adept at numerous aspects of the corporate world. They are typically asked to be knowledgeable about a vast amount of information, even if it is not all in their strike zone. Therefore, expansion of knowledge and skills is what sets apart the good from the great. Especially in

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Why a mobile facilities management app is better than a web-based one

There’s no denying the rapid evolution taking place in the work force. What once was a predominately paper-based workplace that housed all employees within four walls has quickly transformed into a mobile one. Employees are now working from remote places away from the main office, and technology has taken over as the main form of

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Facility managers ask “what’s the difference between ui & ux?”

Those in the Facilities Management profession are expected to be a jack-of-all-trades, with a healthy knowledge on virtually every aspect of the company. While it is not necessary to be a master of technology, a basic understanding and knowledge is critical to communicating with IT and ensuring your team is armed with all the tools

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What browser should i use with ioffice’s facilities management software?

Technology gives us an abundance of options to complete almost any task and this includes searching the web. A wide variety of web browsers exist to conduct searches and use applications. Typically, web browsers are either determined by the organization you work for and or your own personal preference. However, there are specific web browsers

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Ioffice customer portal: the future of support

Last week, we briefly mentioned that we were launching our new Customer Portal. The Customer Portal is an easy-to-access, online tool, accessible via your iOffice site, that is designed to enhance the way you access iOffice products and company information. The good news is that with the new Customer Portal, you will always have access

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