Executive Insights

How to increase your service technicians production rates

Have you ever been in the midst of a project, only to find you need more details than a singular source can provide? Years ago, this would require returning to the office for inquiry or placing a phone call to the requestor. Then came Internet and email, which increased our options and offered us a

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How to create the perfect facilities management resume [infographic]

Like everything else, there has been a global shift in focus in values over the last decade, as companies realize the value of workforce relationships, preventative maintenance, and receding our carbon footprint. This movement has helped Facility Managers prove their value, making it the fastest growing profession.

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Which works better for your customers: a mobile app or 3 sheet form?

How many forms does it take to change a lightbulb? If the answer is several, with the addition of follow up emails and phone calls, you may need to revise the way you approach facilities management. If you’re still using paper forms to submit requests for minor facilities repairs, you’re missing out on the flexibility

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5 ways to leave a lasting legacy for your facility managers

Whether you’ve just started a new position or you’re moving into retirement, you might wonder what kind of legacy you’ll leave at your current company. How have you transformed your workplace in a positive way? How will you transform it? As a manager, you can create a lasting legacy that your facilities management team will

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7 tips to help facilities managers make the workplace a stress free zone

As a facilities manager, you want to make sure that your workplace runs smoothly. You can spend a lot of time caught up in the need to run a facility effectively. However, to retain your employees and help them be happier and more productive while they’re working for you, it’s important to add a bit

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9 easy-to-use tools that will help any facilities team collaborate

As a facilities manager, you work with many different people, all of whom have a need to use your facilities. Your staff may be spread out across many different venues, and it can be hard to communicate and track the needs of your facilities and their users. How can you ensure that facilities needs are

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Is there a direct correlation between employee and customer loyalty?

All successful companies or organizations have their loyal customers to thank for getting them to their current positions. A return customer will always be a benefit to a business. Not only do they generate a certain amount of revenue, but their positive opinion of the business serves as a de facto Public Relations mouthpiece for

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