Due to a period of rapid growth, iOFFICE has advanced two members of its team and hired eight new employees to accommodate their overall expansion of business relations.
iOFFICE has elevated two members to its leadership team to help drive marketing and customer relation efforts. George Rogers has been promoted to Channel Account Executive and Nick Traweek, promoted to Junior Project Manager. Both employees have been with iOFFICE for many years and are thrilled to see the positive advancement in the company.
“iOFFICE has always been a forward thinking, progressive company, and yet they still keep their customers at the forefront of everything that they do. It is a joy to be a part of this team that brings everything together”, Rogers said.
George Rogers, Channel Account Executive, has been with iOFFICE since 2006 as the Regional Account Manager. He supports iOFFICE clients in the US, Canada and United Kingdom and strengthens the channel sales of iOFFICE’s products with Ricoh. Prior to joining iOFFICE, he spent over 20 years working in the litigations support arena in both operations and marketing where he provided support to national corporations and law firms.
Nick Traweek, Junior Project Manager,joined iOFFICE in 2010 in Customer Service and Hardware Support. Traweek managed mailroom and hardware implementations, while assisting with customer service calls and on-going hardware technical support. He now specializes in solving workplace management challenges and improving facility operations by engaging with clients from discovery to implementation.
iOFFICE also recently added eight new hires to their Houston headquarters. The company brought on James McDonald, for Business Development; Sammy Samperi, Pita Martinez, and Joshua Reidland for Customer Service; Kye Hohenberger, as a Developer; Jeff Newton, Development Operations; Glenn Gernert, Director of Customer Support and Jared Roussel for Hardware Support.
James McDonald, Business Development, is tasked with growing the company’s profits through attracting new customers and by increasing the spending of existing customers. McDonald is also co-owner of his own company, and was the recent winner on the popular television show, Shark Tank.
Josh Reidland, Customer Service, is a retired veteran, having served as a F-16 mechanic in the Air Force. Reidland also worked as a Systems Analyst for Boardwalk Pipeline, where he would troubleshoot hardware and software issues for customers over the phone. He now utilizes both his previous skills helping iOFFICE customers with their software.
Pita Martinez, Customer Service, formerly worked at Wells Fargo as a sales manager where she would coach tellers and bankers while assisting customers and keeping the bank in compliance. She is now responsible for acting as a liaison between customers and the iOFFICE team. Martinez also resolves software questions through phone, email, and on social media.
Sammy Samperi, Customer Service, previously worked for a company called Atchison & Associates. Samperi served as the mechanical drafter and completed drawings of pressure vessels. In addition to serving as software user support, he will be helping with polylining floor plans for iOFFICE customers in AutoCAD.
Kye Hohenberger, Developer, served as the front-end developer for cPanel, a web-hosting support management website before coming to iOFFICE. He now assists the main developer with improving and maintaining the software that fuels iOFFICE’s ten IWMS modules.
Jeff Newton, Development Operations, came to iOffice from Academy Sports & Outdoors in Katy, where he served as the Infrastructure Sr. Systems Engineer. Newton maintained hundreds of Linux servers, Web Sphere clusters and the entire expansion of the company’s the load balancers.
Glenn Gernert, Director of Customer Support, has been working with iOFFICE for many years through their channel partner, Ricoh, where he served as the TRAC Implementation Manager and was a liaison between Ricoh and iOFFICE. Gernert has now taken over Rogers’ previous position in customer support, and will serve as the primary connection between current customers of the software company.
Jared Roussel, Hardware Support, was the Inspector for an industrial liquids management company. He was responsible for dealing with oils, visiting customers and prospects, and for pulling samples from railcars, tanks and drums.He has now taken over Traweek’s former position, and assists with all hardware related services.